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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Phillip Wattenbarger

Phillip Wattenbarger

April 7, 2025

5  out of  5
rating by Phillip Wattenbarger
"Brenda is so kind and professional! Great to work with!"
We responded:
"Thank you, Phillip, for sharing your experience with Brenda. It's awesome to hear that her kindness and professionalism made a difference for you. Your feedback is greatly appreciated!"
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Tim Lucas

February 28, 2025

5  out of  5
rating by Tim Lucas
"This office in Lebanon is hands down the best, they have the best customer service and are always available to help! Candice is fantastic and really knows about the business of insurance and is always available when we need. 10/10 recommend!"
We responded:
"Thank you, Tim, for your awesome feedback! We're glad that Candice has been able to assist you so effectively with your insurance needs. Your recommendation means a lot to us, and we're grateful for your support. If there's anything more we can do for you, please let us know."
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Caye Lowery

February 26, 2025

5  out of  5
rating by Caye Lowery
"My experience with Candace helping me was wonderful and smooth. She was super informative and explained everything very well. Candace quoted me a life insurance policy that I will be enrolling in soon and answered every question I had. I would highly recommend talking to Candace J. for any insurance needs!"
We responded:
"Thank you, Caye, for sharing your positive experience with Candace. It's great to hear that she was informative and made the process smooth for you. Your recommendation means a lot to us, and we're here to help with any future insurance needs you may have."
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Chris snell

February 26, 2025

5  out of  5
rating by Chris snell
"This office is the best!!! My favorite agent is Candice. She found a few ways to save money and get better coverage. 12/10 would highly recommend for any insurance need!!!"
We responded:
"Thank you, Chris, for your awesome review recognizing Candice! Your recommendation means a lot to us, and we're glad to have met your insurance needs. If there's anything else we can do for you, feel free to reach out."
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Johanna Snell

February 25, 2025

5  out of  5
rating by Johanna Snell
"I have all my insurance products with Carey. Working with Candace is always a pleasure. She is super knowledgeable, especially about life insurance! This team always makes me feel so comfortable and I know they are always there to help me with whatever I may need."
We responded:
"Thank you so much for sharing your experience, Johanna. It's great to know that Candace and the team have made you feel comfortable and supported with your insurance needs. Your trust in us for all your insurance products means a lot, and we're always here to help with anything you need."
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Vickie Lowery

February 25, 2025

5  out of  5
rating by Vickie Lowery
"Candace was very helpful. Taking the time to answer all my questions. Was a very pleasant experience. Recommend her and her office highly! Thank you"
We responded:
"Thank you so much for your kind words, Vickie. It's wonderful to hear that Candace was able to assist you effectively and make your insurance experience a pleasant one. We truly appreciate your recommendation and are grateful to have you as a valued customer."
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Anthony Jameson

February 17, 2025

5  out of  5
rating by Anthony Jameson
"The agent i dealt with, Candace, made the experience much better than anticipated. Any questions I had were answered and everything was thoroughly explained before making any decisions. She helped me with great savings and a life insurance policy. 10/10 recommend working with"
We responded:
"Thank you, Anthony, for sharing your experience with Candace. We're glad she could assist you with savings and your life insurance policy. Your recommendation means a lot to us!"
Profile photo of Eric & Nikki Funderburg

Eric & Nikki Funderburg

January 31, 2025

5  out of  5
rating by Eric & Nikki Funderburg
"We have been with State Farm for a very long time for a reason! They are always looking out for us, quick to respond and very friendly while doing so. We love everyone in the office and always look forward to working with them when we need to make a change."
We responded:
"Thank you, Eric and Nikki, for your wonderful feedback! I'm grateful to hear that you've had such a positive experience with our team. We look forward to continuing to assist you with any changes or needs you may have in the future. Your trust and loyalty mean a lot to us! -Carey Heitman State Farm"
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Susan Frank

January 30, 2025

5  out of  5
rating by Susan Frank
"Brenda was so helpful in quoting my auto and homeowners insurance. She took the time to quote different deductibles and explained the coverages. She provided the quotes in a very quick time."
We responded:
"Thank you, Susan, for sharing your experience with Brenda. I'm grateful to hear she could assist you effectively with your auto and homeowners insurance quotes. We strive to provide thorough and timely service, and it's great to know that Brenda met your expectations. Your feedback is greatly appreciated."
Profile photo of Justin Helton

Justin Helton

January 16, 2025

5  out of  5
rating by Justin Helton
"I had the pleasure of working with Candice to switch home and auto policies for myself and to add auto for my daughter. The process was seamless and she went above and beyond to make sure we were properly covered paying the least amount possible. I was pleasantly surprised by how much I was able to save switching to State Farm. Thanks!"
We responded:
"Thanks for sharing your experience, Justin! It's great to hear that Candice made the process of switching policies so smooth and helped you save money. We're glad to have you with us at Carey Heitman State Farm!"
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Miles Stow

January 10, 2025

5  out of  5
rating by Miles Stow
"Very Quick in responding to questions. Friendly and helpful."
We responded:
"Thank you for your review and recognition, Miles! We appreciate your kind words. "
Profile photo of Justice Davis

Justice Davis

January 6, 2025

5  out of  5
rating by Justice Davis
"Brenda is absolutely amazing to work with! She answers all of your questions promptly with kindness and a smile."
We responded:
"Thank you, Justice, for your great feedback for Brenda! I'm happy to know she provided such prompt and kind service. Your review is greatly appreciated and helps us continue to deliver excellent customer experiences."
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J D

January 2, 2025

5  out of  5
rating by J D
"For Brenda, she goes the extra five miles to get answers and be a friend. She has consistently done that for decades for us. We really appreciate her helping us out. The other staff are great and have helped us also. Easy to work with. Thanks a lot."
We responded:
"Thank you for sharing this great feedback for Brenda! We're grateful for your appreciation and glad that our team has made your experience easy and enjoyable. Your kind words mean a lot to us!"
Profile photo of Jim Owens

Jim Owens

December 28, 2024

5  out of  5
rating by Jim Owens
"I had an issue for a couple of months and got billed from state farm from my old agency and from corey heitman agency and when he was made aware he worked hard to rectify the situation..it was within 24 hrs I was refunded and happy..highly recommend him and his agency"
We responded:
"Jim - thank you for sharing your experience. We're glad we could help resolve your issue quickly. Your recommendation means a lot!"
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Ron Young Jr

November 1, 2024

5  out of  5
rating by Ron Young Jr
"I have been with this office for years! Brenda has been my go to for anything I have needed. She is absolutely amazing and knows her job well! : )"
We responded:
"Thank you so much for your loyalty over the years! Brenda truly is amazing and we're happy to hear she's been able to assist you with everything you need. Your kind words mean a lot to us!"
Profile photo of Hope Wilson

Hope Wilson

October 25, 2024

5  out of  5
rating by Hope Wilson
"They are always so helpful and friendly. Affordable, but great coverage and you feel like family when you walk in or call. They do everything they can to make things easier for the client. Overall, great place!"
We responded:
"Hope, thank you so much for your kind words! It's awesome to hear you feel like family when you visit or call. We're dedicated to making things easier for you and providing great coverage at an affordable price. Your feedback means a lot to us!"
Profile photo of Stephen Reynolds

Stephen Reynolds

October 5, 2024

5  out of  5
rating by Stephen Reynolds
"Would recommend. They take the time to review everything with you. And everything went smoothly and as expected."
We responded:
"Thank you for the recommendation, Stephen! It's great to hear that everything went smoothly. We appreciate your positive feedback!"
Profile photo of Kim Michael

Kim Michael

October 4, 2024

5  out of  5
rating by Kim Michael
"Spoke with Brenda about switching to lower my insurance payment. She was so helpful and gave me several options to get me where I wanted to be."
We responded:
"Thank you for sharing your experience, Kim! It's great to hear that Brenda could assist you in finding options to lower your payment. We're always here to help you find great solutions for your needs!"
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Joshua Nutter

September 18, 2024

5  out of  5
rating by Joshua Nutter
"Always s friendly and helpful! Full of smiling faces, old school style. Love it!"
We responded:
"Thank you, Joshua! It's awesome to hear you appreciate our friendly and helpful service. We're grateful to have you as a customer."
Profile photo of MARY STRYKER

MARY STRYKER

September 17, 2024

5  out of  5
rating by MARY STRYKER
"Many years of comforting service. Always there for me. Thank you Brenda!!!!"
We responded:
"Thank you, Mary! We're so glad you've had great experiences working with Brenda. We appreciate your kind words and review."
Profile photo of Mandy Leigh

Mandy Leigh

September 5, 2024

5  out of  5
rating by Mandy Leigh
"Brenda was so kind and helpful! Definitely recommend reaching out to them for a quote."
We responded:
"Thank you for the wonderful feedback, Mandy! It's great to hear that Brenda was kind and helpful. We appreciate your recommendation and look forward to assisting you again in the future!"
Profile photo of MaRiah Huckaby

MaRiah Huckaby

August 27, 2024

5  out of  5
rating by MaRiah Huckaby
"My experience with this office has been great. Brenda was super nice, knowledgeable, easy to work with and super responsive, they even saved us quite a bit of money on our home and auto each month."
We responded:
"Thank you for sharing your positive experience! It's awesome to hear that Brenda was able to assist you effectively and that you found her to be knowledgeable and easy to work with. We're grateful that we could help you save money on your home and auto insurance each. Your satisfaction is our priority!"
Profile photo of Mark Pressly

Mark Pressly

August 24, 2024

5  out of  5
rating by Mark Pressly
"Madison is wonderful! She has helped with all my policies!"
We responded:
"Thank you for sharing, Mark! It's great to hear that Madison has been so helpful with all your policies. Your feedback is greatly appreciated!"
Profile photo of Brittany Ellison

Brittany Ellison

August 14, 2024

5  out of  5
rating by Brittany Ellison
"This office is amazing! They have wonderful staff that are reliable, friendly always there to assist with my needs. Madison is one of the sweetest people I have met."
We responded:
"Thank you so much for your kind words! We're grateful to hear that you find our team reliable and friendly. Madison is awesome, and we're glad she made such a positive impression on you. We're always here to assist with your needs!"
Profile photo of Reelsteele13 Justin

Reelsteele13 Justin

August 12, 2024

5  out of  5
rating by Reelsteele13 Justin
"Great customer service. Brenda, Madison, and Candice never fail to answer any questions, comments, or concerns that I may have."
We responded:
"Thank you so much for your kind words! It's wonderful to hear Brenda, Madison and Candice have been able to assist you with all your questions. We appreciate your feedback and look forward to continuing to support you!"